Our own workflow
Timo on Timo: how we run our own meetings
This is how the team that builds Timo uses it day to day. It describes our own process, not a customer's, and it contains no figures because we haven't measured them in a way we'd stand behind.
| How it records | No bot joins the call. Timo records on your own device. |
|---|---|
| What you get | A summary, the decisions, action items with owners and dates, open questions and the full transcript. Action items can become tasks and be placed on Google Calendar. |
Disclosure
We make Timo, so this is not an independent case study. When customers agree to share their experience, with their own numbers, their stories will be published here with permission.
Before a meeting
Our calendar is connected, so meetings with a call link are already on Timo's Today page. When a call starts, one tap starts recording.
During the meeting
We record calls from the browser tab and in-person conversations from a laptop or phone on the table. Nobody types notes, so everyone can stay in the conversation. The meeting is renamed while it records if the calendar title doesn't fit.
After the meeting
The notes arrive a minute or two after we stop. We read the decisions, accept the action items we'll actually do and dismiss the rest. Accepted tasks go on the calendar inside working hours.
When the same promise comes up in a later meeting, Timo updates the existing task instead of adding a second one, which keeps the list honest.
What we learned
The useful part of meeting notes is not the summary but the follow-up. Most of Timo's design follows from that: action items with owners, review before anything becomes a task, and time on the calendar for the work.
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Questions
Is this a customer case study?
No. It describes how the team that builds Timo uses it. Customer stories will be published only with their permission.
Why are there no numbers?
We only publish figures we've measured properly. We'll add them when we have them.